Terms and Conditions for Nebula Bespoke
Welcome to Nebula Bespoke. These Terms and Conditions govern your use of our online platform and the services we offer, including custom suit design, fabric selection consultancy, meticulous handcrafting, personalized fittings, garment alterations, style advisory, celestial-inspired linings, and astronomical embroidery. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By engaging with Nebula Bespoke through our website, consultations, or by placing an order for our bespoke tailoring services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided by Nebula Bespoke
Nebula Bespoke specializes in luxury apparel and bespoke tailoring. Our services encompass:
- Custom suit design consultation and execution.
- Expert fabric selection guidance from a curated collection.
- Meticulous handcrafting of garments by skilled artisans.
- Personalized fitting sessions to ensure optimal comfort and silhouette.
- Garment alterations to achieve a perfect fit.
- Professional style advisory services.
- Incorporation of unique celestial-inspired linings and astronomical embroidery upon request.
3. Order Process and Customization
The bespoke process involves several stages, including initial consultation, measurements, fabric selection, design confirmation, fittings, and final delivery. Each stage requires your active participation and approval.
- Consultation and Design: We will work closely with you to understand your preferences and design specifications.
- Fabric Selection: Our consultants will guide you through our range of luxury fabrics. Once selected, fabric orders are placed and cannot typically be changed.
- Measurements: Precise measurements are crucial. You are responsible for providing accurate information during this stage.
- Fittings: Multiple fittings may be required to ensure the perfect fit. Your prompt attendance at scheduled fittings is essential to maintain the production timeline.
- Alterations: Minor alterations required after final fitting will be handled by our team. Significant design changes requested after fabrication has begun may incur additional charges.
4. Pricing and Payment
Prices for our bespoke services are quoted on an individual basis, reflecting the complexity of the design, chosen fabrics, and detailing. A deposit is required to commence work, with the remaining balance due upon completion and prior to delivery. All prices are in Singapore Dollars (SGD) unless otherwise stated. Payment methods will be discussed during your consultation.
5. Production Timelines
Nebula Bespoke endeavors to complete all bespoke orders within a reasonable timeframe, which will be communicated to you during the consultation. However, actual production times may vary depending on fabric availability, complexity of the design, and fitting schedules. We will keep you informed of any significant delays.
6. Cancellations and Refunds
Due to the custom nature of our products, orders cannot be cancelled or refunded once fabric has been cut or significant work has commenced. Any initial deposit is non-refundable once the design process begins. In exceptional circumstances, at our sole discretion, a partial refund or credit may be offered.
7. Intellectual Property
All designs, patterns, and intellectual property developed by Nebula Bespoke during the design and tailoring process remain the property of Nebula Bespoke. You may not reproduce or replicate our designs without express written consent.
8. Limitation of Liability
Nebula Bespoke strives for excellence in all our services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services. Our total liability to you for any and all claims shall not exceed the amount paid by you for the specific service in question.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
Nebula Bespoke
79 Tanjong Pagar Road, Floor 2,
Singapore, Singapore, 088499